{"id":3338,"date":"2024-06-22T17:53:41","date_gmt":"2024-06-22T17:53:41","guid":{"rendered":"https:\/\/wp.xperiencehr.com\/faq\/"},"modified":"2024-08-14T17:13:19","modified_gmt":"2024-08-14T17:13:19","slug":"caste-otazky","status":"publish","type":"page","link":"https:\/\/www.xperiencehr.com\/sk\/caste-otazky\/","title":{"rendered":"\u010cast\u00e9 ot\u00e1zky"},"content":{"rendered":"\t\t
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\u010cast\u00e9 ot\u00e1zky<\/span><\/span><\/h1>\t\t\t\t
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Odpovede na \u010dasto kladen\u00e9 ot\u00e1zky o XperienceHR.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\u010co je XperienceHR, na \u010do sl\u00fa\u017ei?<\/h2>\n <\/div>\n
\n Softv\u00e9r XperienceHR HR je jedn\u00fdm z najflexibilnej\u0161\u00edch HR n\u00e1strojov na glob\u00e1lnom trhu. Na\u0161a cloudov\u00e1 online aplik\u00e1cia je ur\u010den\u00e1 pre firmy, ktor\u00e9 chc\u00fa \u010do najviac vy\u0165a\u017ei\u0165 z:\n\u2022\tevidencie doch\u00e1dzky a projektov\u00fdch hod\u00edn v re\u00e1lnom \u010dase\n\u2022\tefekt\u00edvneho syst\u00e9mu sledovania absenci\u00ed a \n\u2022\tmodernej spr\u00e1vy doch\u00e1dzkov\u00fdch d\u00e1t. \nSoftv\u00e9r XperienceHR sa integruje so mzdov\u00fdmi syst\u00e9mami a zjednodu\u0161uje HR procesy na r\u00f4znych miestach. <\/div>\n <\/div>\n
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Pre koho je ur\u010den\u00fd doch\u00e1dzkov\u00fd syst\u00e9m XperienceHR?<\/h2>\n <\/div>\n
\n N\u00e1\u0161 unik\u00e1tny produkt je vhodn\u00fd pre sledovanie pracovn\u00e9ho \u010dasu na dia\u013eku a zaznamen\u00e1vanie doch\u00e1dzky zamestnancov v kancel\u00e1ri\u00e1ch (napr. administrat\u00edvne a mana\u017e\u00e9rske roly), pre pr\u00e1cu z domu (napr. developeri, pr\u00e1vnici, online z\u00e1kazn\u00edcky servis), v ter\u00e9ne (napr. predajcovia, servisn\u00e9 slu\u017eby), ako aj pre stavebn\u00e9, maloobchodn\u00e9, logistick\u00e9 spolo\u010dnosti a r\u00f4zne robotn\u00edcke pracovn\u00e9 prostredia. <\/div>\n <\/div>\n
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Kto vlastn\u00ed XperienceHR s.r.o. a XperienceHR a.s.?<\/h2>\n <\/div>\n
\n XperienceHR je s\u00fakromn\u00e1 spolo\u010dnos\u0165. Viac o na\u0161ej hist\u00f3rii sa dozviete v sekcii \u201eO n\u00e1s\u201c. Pre\u010d\u00edtajte si aj n\u00e1\u0161 pr\u00edspevok v blogu \u201eP\u00e1r slov od n\u00e1\u0161ho CEO\u201c. N\u00e1jdete tam preh\u013ead o pl\u00e1noch a\u0161pir\u00e1ci\u00e1ch t\u00edmu XperienceHR. <\/div>\n <\/div>\n
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Ako mi XperienceHR pom\u00f4\u017ee s inov\u00e1ciami v HR?<\/h2>\n <\/div>\n
\n XperienceHR v\u00e1m umo\u017e\u0148uje prejs\u0165 na bezpapierov\u00e9 v\u00fdkazy pr\u00e1ce. Digitalizujeme zaznamen\u00e1vanie, prenos a spr\u00e1vu \u00fadajov. V\u0161etky d\u00e1ta s\u00fa ulo\u017een\u00e9 v cloude, \u010d\u00edm sa eliminuj\u00fa straten\u00e9 dokumenty, zni\u017euje sa mno\u017estvo nepresn\u00fdch z\u00e1znamov a \u0161etr\u00ed sa ve\u013ea hod\u00edn str\u00e1ven\u00fdch manu\u00e1lnym spracovan\u00edm doch\u00e1dzkov\u00fdch d\u00e1t. <\/div>\n <\/div>\n
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Ko\u013eko stoj\u00ed XperienceHR?<\/h2>\n <\/div>\n
\n M\u00e1me nieko\u013eko cenov\u00fdch pl\u00e1nov, aby sme vyhoveli ka\u017ed\u00e9mu pracovn\u00e9mu prostrediu a zamestnaneckej kult\u00fare. Podrobn\u00fd popis modulov a funkci\u00ed n\u00e1jdete na na\u0161ej webovej str\u00e1nke. Pre individu\u00e1lnu cenov\u00fa ponuku n\u00e1s pros\u00edm kontaktujte: info@xperiencehr.com alebo na telef\u00f3nnom \u010d\u00edsle +421 2 33 22 1570. <\/div>\n <\/div>\n
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M\u00f4\u017eem si stiahnu\u0165 XperienceHR a nain\u0161talova\u0165 si v\u00e1\u0161 softv\u00e9r do po\u010d\u00edta\u010da?<\/h2>\n <\/div>\n
\n Nie. XperienceHR je webov\u00fd softv\u00e9r. Na pou\u017e\u00edvanie potrebujete internetov\u00e9 pripojenie a webov\u00fd prehliada\u010d. XperienceHR je k dispoz\u00edcii aj vo forme mobilnej aplik\u00e1cie. Aplik\u00e1ciu si m\u00f4\u017eete stiahnu\u0165 zadarmo na Google Play a v App Store. <\/div>\n <\/div>\n
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Ako zaplat\u00edm za slu\u017ebu XperienceHR, ak sa rozhodnem ju pou\u017e\u00edva\u0165?<\/h2>\n <\/div>\n
\n Vlastn\u00e1 praktick\u00e1 sk\u00fasenos\u0165 je najlep\u0161ia. Na\u0161u aplik\u00e1ciu XperienceHR m\u00f4\u017eete testova\u0165 14 dn\u00ed zadarmo. Potom si m\u00f4\u017eete vybra\u0165 mesa\u010dn\u00fa alebo ro\u010dn\u00fa faktur\u00e1ciu. Pre nastavenie bankov\u00e9ho prevodu budeme potrebova\u0165 \u0161tandardn\u00e9 faktura\u010dn\u00e9 \u00fadaje (n\u00e1zov firmy, ofici\u00e1lna firemn\u00e1 adresa, I\u010cO a I\u010c DPH a e-mail\/y na ktor\u00e9 budeme posiela\u0165 elektronick\u00e9 fakt\u00fary). Kreditn\u00e9 karty neakceptujeme. <\/div>\n <\/div>\n
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Pred\u013a\u017eite mi m\u00f4j bezplatn\u00fd testovac\u00ed \u00fa\u010det, ak nebudem ma\u0165 dostatok \u010dasu na vysk\u00fa\u0161anie XperienceHR?<\/h2>\n <\/div>\n
\n S rados\u0165ou. Ch\u00e1peme, \u017ee ste zanepr\u00e1zdnen\u00ed a \u010das let\u00ed. Sta\u010d\u00ed n\u00e1m posla\u0165 e-mail a my v\u00e1m prid\u00e1me \u010fal\u0161\u00edch 14 dn\u00ed. <\/div>\n <\/div>\n
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Bud\u00fa \u00fadaje z m\u00f4jho bezplatn\u00e9ho testovacieho \u00fa\u010dtu prenesen\u00e9 na platen\u00fd \u00fa\u010det?<\/h2>\n <\/div>\n
\n \u00c1no. V\u0161etky \u00fadaje sa zmigruj\u00fa na v\u00e1\u0161 platen\u00fd \u00fa\u010det. Va\u0161e nastavenia: klienti, projekty a zoznam zamestnancov sa prenes\u00fa na v\u00e1\u0161 platen\u00fd \u00fa\u010det spolu s d\u00e1tami o doch\u00e1dzke, absenci\u00e1ch a v\u00fddavkoch. <\/div>\n <\/div>\n
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Limitujete po\u010das sk\u00fa\u0161obn\u00e9ho testovacieho obdobia po\u010det pou\u017e\u00edvate\u013eov?<\/h2>\n <\/div>\n
\n Nie. V\u00e1\u0161 bezplatn\u00fd sk\u00fa\u0161obn\u00fd \u00fa\u010det umo\u017e\u0148uje neobmedzen\u00fd po\u010det pou\u017e\u00edvate\u013eov a v\u0161etky funkcie s\u00fa povolen\u00e9. Nev\u00e1hajte a pozvite kolegov z v\u00e1\u0161ho t\u00edmu alebo z r\u00f4znych oddelen\u00ed vo va\u0161ej firme, aby vysk\u00fa\u0161ali HR n\u00e1stroj XperienceHR. <\/div>\n <\/div>\n
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Budete mi po skon\u010den\u00ed bezplatn\u00e9ho testovania \u00fa\u010dtova\u0165 poplatok automaticky?<\/h2>\n <\/div>\n
\n Nie. \u00da\u010det m\u00f4\u017eete kedyko\u013evek presta\u0165 pou\u017e\u00edva\u0165. V\u00e1\u0161 \u00fa\u010det sa stane neakt\u00edvnym, a to bez ot\u00e1zok z na\u0161ej strany. <\/div>\n <\/div>\n
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M\u00f4\u017eem pou\u017e\u00edvanie slu\u017eby skuto\u010dne kedyko\u013evek zru\u0161i\u0165?<\/h2>\n <\/div>\n
\n \u00c1no. XperienceHR je mesa\u010dn\u00e1 platen\u00e1 slu\u017eba, ktor\u00fa m\u00f4\u017eete kedyko\u013evek zru\u0161i\u0165. \u017diaden \u201etext pod \u010diarou\u201c, inak povedan\u00e9. Slu\u017ebu XperienceHR v\u00e1m \u00fa\u010dtujeme 5. de\u0148 v mesiaci za dan\u00fd mesiac na z\u00e1klade skuto\u010dn\u00e9ho po\u010dtu akt\u00edvnych pou\u017e\u00edvate\u013eov, ktor\u00fd automaticky generuje n\u00e1\u0161 syst\u00e9m. A samozrejme, m\u00f4\u017eete exportova\u0165 v\u0161etky svoje d\u00e1ta do Excelu pre \u010fal\u0161ie potreby. <\/div>\n <\/div>\n
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Kde s\u00fa ulo\u017een\u00e9 moje d\u00e1ta?<\/h2>\n <\/div>\n
\n V\u0161etky d\u00e1ta zhroma\u017eden\u00e9 slu\u017ebou XperienceHR, SaaS, s\u00fa ulo\u017een\u00e9 v d\u00e1tov\u00fdch centr\u00e1ch Amazon AWS Cloud s hlavn\u00fdm centrom v \u00cdrsku a dvoma z\u00e1lo\u017en\u00fdmi centrami vo Franc\u00fazsku a Nemecku. V\u0161etky \u00fadaje s\u00fa ulo\u017een\u00e9 v r\u00e1mci E\u00da. Z na\u0161ich sk\u00fasenost\u00ed Amazon poskytuje najspo\u013eahlivej\u0161ie slu\u017eby. \u010eal\u0161ie spolo\u010dnosti, ktor\u00e9 vyu\u017e\u00edvaj\u00fa webov\u00e9 slu\u017eby Amazon, s\u00fa Netflix, Foursquare, Zynga a mnoh\u00e9 \u010fal\u0161ie. <\/div>\n <\/div>\n
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Kedy je k dispoz\u00edcii v\u00e1\u0161 support t\u00edm?<\/h2>\n <\/div>\n
\n T\u00edm podpory z\u00e1kazn\u00edkov XperienceHR je v\u00e1m k dispoz\u00edcii po\u010das be\u017enej pracovnej doby Po \u2013 Pi, 9:00 \u2013 17:00. V r\u00e1mci na\u0161ich cenov\u00fdch pl\u00e1nov poskytujeme najlep\u0161iu z\u00e1kazn\u00edcku podporu vo svojej triede vr\u00e1tane VIP prioritnej slu\u017eby v niektor\u00fdch cenov\u00fdch bal\u00ed\u010dkoch. M\u00f4\u017eeme sa pochv\u00e1li\u0165 jedn\u00fdm z najlep\u0161\u00edch \u010dasov prev\u00e1dzky v tomto odvetv\u00ed a najkrat\u0161\u00edmi reak\u010dn\u00fdmi \u010dasmi t\u00edmu podpory. V\u017edy sa na n\u00e1s m\u00f4\u017eete spo\u013eahn\u00fa\u0165; sme tu, aby sme v\u00e1m pomohli s ak\u00fdmiko\u013evek ot\u00e1zkami alebo nejasnos\u0165ami, ktor\u00e9 sa m\u00f4\u017eu vyskytn\u00fa\u0165. <\/div>\n <\/div>\n
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Je v\u00e1\u0161 t\u00edm podpory outsourcovan\u00fd?<\/h2>\n <\/div>\n
\n Nie. V\u0161etka na\u0161a podpora je intern\u00e1, aby sme v\u00e1m poskytli v\u010dasn\u00e9 a kvalitn\u00e9 slu\u017eby z\u00e1kazn\u00edkom. N\u00e1\u0161 t\u00edm hovor\u00ed plynule anglicky a slovensky. <\/div>\n <\/div>\n
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Nako\u013eko prisp\u00f4sobiv\u00fd je syst\u00e9m XperienceHR?<\/h2>\n <\/div>\n
\n Ve\u013emi prisp\u00f4sobiv\u00fd. V\u0161etky moduly v konfigur\u00e1cii m\u00f4\u017eete prisp\u00f4sobi\u0165 a\u017e po \u00farove\u0148 zamestnancov. Napr\u00edklad: zostavy d\u00e1t s filtrami\/ob\u013e\u00faben\u00fdmi polo\u017ekami, upozornenia, pr\u00e1va a pr\u00edstupy zamestnancov do XperienceHR, pravidl\u00e1 pracovn\u00fdch kalend\u00e1rov, dovolenky v r\u00e1mci z\u00e1kona, typy a pravidl\u00e1 \u010derpania absenci\u00ed, neobmedzen\u00e9 mno\u017estvo projektov, \u00faloh a aktiv\u00edt a mnoho \u010fal\u0161\u00edch. <\/div>\n <\/div>\n
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Poskytujete developersk\u00e9 slu\u017eby v pr\u00edpade po\u017eiadavky na \u0161pecifick\u00e9 funkcionality?<\/h2>\n <\/div>\n
\n \u00c1no. S hrdos\u0165ou m\u00f4\u017eeme poveda\u0165, \u017ee XperienceHR je najflexibilnej\u0161\u00ed softv\u00e9r na doch\u00e1dzku a absencie, preto\u017ee softv\u00e9r sa prisp\u00f4sobuje v\u00e1\u0161mu HR procesu, nie naopak. Interne si prejdeme v\u00e1\u0161 dopyt o customiz\u00e1ciu, poskytneme v\u00e1m \u0161pecifik\u00e1cie, cenov\u00fa ponuku a \u010dasov\u00fd pl\u00e1n pre ka\u017ed\u00fa vy\u017eiadan\u00fa developersk\u00fa pr\u00e1cu. <\/div>\n <\/div>\n
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Stretnem sa s rezistenciou pri implement\u00e1cii inovat\u00edvneho HR rie\u0161enia XperienceHR?<\/h2>\n <\/div>\n
\n Je to mo\u017en\u00e9. Spolu s nov\u00fdm softv\u00e9rom spust\u00edte nov\u00e9 vzorce spr\u00e1vania. Str\u00e1caj\u00faci sa \u010das alebo podvodn\u00e9 aktivity bud\u00fa zrejm\u00e9. Niektor\u00ed z va\u0161ich zamestnancov alebo t\u00edmov m\u00f4\u017eu vyjadri\u0165 nes\u00fahlas s nov\u00fdm HR rie\u0161en\u00edm. Vo v\u0161eobecnosti je v\u0161ak nov\u00e1 slu\u017eba dobre prijat\u00e1. Najm\u00e4 zo strany zamestnancov, ktor\u00ed zm\u00fd\u0161\u013eaj\u00fa pokrokovo, a ktor\u00ed sa sna\u017eia o produktivitu, transparentnos\u0165 a dobr\u00fa t\u00edmov\u00fa komunik\u00e1ciu. Odpor\u00fa\u010dame v dostato\u010dnom predstihu informova\u0165 va\u0161ich zamestnancov a ved\u00facich o pl\u00e1novanej implement\u00e1cii. Taktie\u017e je vhodn\u00e9 pop\u00edsa\u0165 konkr\u00e9tne benefity novej softv\u00e9rovej slu\u017eby v ich pracovn\u00fdch \u00faloh\u00e1ch. <\/div>\n <\/div>\n
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Ak prestanem pou\u017e\u00edva\u0165 XperienceHR, m\u00f4\u017eem obnovi\u0165 jej pou\u017e\u00edvanie a platbu nesk\u00f4r?<\/h2>\n <\/div>\n
\n \u00c1no. V XperienceHR v\u00e1m to umo\u017en\u00edme. Prisp\u00f4sob\u00edme sa va\u0161ej do\u010dasnej situ\u00e1cii, po\u010das ktorej nebudete vyu\u017e\u00edva\u0165 na\u0161u slu\u017ebu. Va\u0161e d\u00e1ta uchov\u00e1me bezplatne v s\u00falade s GDPR a\u017e tri mesiace po tom, ako sa v\u00e1\u0161 \u00fa\u010det stane neakt\u00edvny, resp. po ukon\u010den\u00ed platieb za slu\u017ebu. <\/div>\n <\/div>\n
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Ako z\u00edskam vedenie spolo\u010dnosti na svoju stranu pre schv\u00e1lenie HR moderniz\u00e1cie a rozpo\u010dtu pre tento projekt?<\/h2>\n <\/div>\n
\n T\u00edm XperienceHR je tu, aby v\u00e1s podporil silnou argument\u00e1ciou a scen\u00e1rmi \u00faspory n\u00e1kladov. Tu s\u00fa v skratke v\u00fdhody rie\u0161enia XperienceHR.\n\u2022 V\u00fdnimo\u010dn\u00e1 flexibilita a r\u00fdchle jednanie.\n\u2022 Implement\u00e1cia je mo\u017en\u00e1 do 2-6 t\u00fd\u017ed\u0148ov v z\u00e1vislosti od toho, ako r\u00fdchlo viete poskytn\u00fa\u0165 vstupn\u00e9 d\u00e1ta.\n\u2022 \u017diadne obmedzenia, \u017eiadne licencie, transparentn\u00e1 zmluva a dokument\u00e1cia o ochrane \u00fadajov.\n\u2022 XperienceHR je SaaS. K dispoz\u00edcii je z\u00e1kazn\u00edcka podpora a v\u0161etky nov\u00e9 funkcie v aplik\u00e1cii. Produkt sa neust\u00e1le vyv\u00edja a ka\u017ed\u00e9 2-3 mesiace sa prid\u00e1vaj\u00fa nov\u00e9 funkcie.\n\u2022 Plat\u00edte len za akt\u00edvnych pou\u017e\u00edvate\u013eov v danom mesiaci. Ke\u010f\u017ee syst\u00e9m uchov\u00e1va \u00fadaje v re\u00e1lnom \u010dase, va\u0161a mesa\u010dn\u00e1 fakt\u00fara kop\u00edruje fluktu\u00e1ciu zamestnancov.\n\u2022 80-90% funkcional\u00edt v aplik\u00e1cii si m\u00f4\u017eete vybra\u0165 sami bez potreby customiz\u00e1cie.\n\u2022 Ak si dnes vyberiete XperienceHR doch\u00e1dzkov\u00fd softv\u00e9r, vyberiete si HR rie\u0161enie pre zajtraj\u0161ok. <\/div>\n <\/div>\n \n <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\u010cast\u00e9 ot\u00e1zky Odpovede na \u010dasto kladen\u00e9 ot\u00e1zky o XperienceHR. \u010co je XperienceHR, na \u010do sl\u00fa\u017ei? Softv\u00e9r XperienceHR HR je jedn\u00fdm z najflexibilnej\u0161\u00edch HR n\u00e1strojov na glob\u00e1lnom trhu. Na\u0161a cloudov\u00e1 online aplik\u00e1cia je ur\u010den\u00e1 pre firmy, ktor\u00e9 chc\u00fa \u010do najviac vy\u0165a\u017ei\u0165 z: \u2022 evidencie doch\u00e1dzky a projektov\u00fdch hod\u00edn v re\u00e1lnom \u010dase \u2022 efekt\u00edvneho syst\u00e9mu sledovania absenci\u00ed […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3338","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/pages\/3338","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/comments?post=3338"}],"version-history":[{"count":4,"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/pages\/3338\/revisions"}],"predecessor-version":[{"id":3412,"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/pages\/3338\/revisions\/3412"}],"wp:attachment":[{"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/media?parent=3338"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}