{"id":3350,"date":"2024-06-22T07:24:12","date_gmt":"2024-06-22T07:24:12","guid":{"rendered":"https:\/\/wp.xperiencehr.com\/terms-of-service\/"},"modified":"2024-08-14T18:13:21","modified_gmt":"2024-08-14T18:13:21","slug":"vseobecne-obchodne-podmienky","status":"publish","type":"page","link":"https:\/\/www.xperiencehr.com\/sk\/vseobecne-obchodne-podmienky\/","title":{"rendered":"V\u0161eobecn\u00e9 obchodn\u00e9 podmienky"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3350\" class=\"elementor elementor-3350 elementor-1188\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89612ad e-flex e-con-boxed e-con e-parent\" data-id=\"89612ad\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-931b3bb e-con-full e-flex e-con e-child\" data-id=\"931b3bb\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9612d71 e-con-full e-flex e-con e-child\" data-id=\"9612d71\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be0d2b7 elementor-widget elementor-widget-elementskit-heading\" data-id=\"be0d2b7\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--title elementskit-section-title \"><span><span>V\u0161eobecn\u00e9 obchodn\u00e9 podmienky<\/span><\/span><\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>V\u0161eobecn\u00e9 obchodn\u00e9 podmienky. XperienceHR s.r.o. je prev\u00e1dzkovate\u013eom slu\u017eby XperienceHR, ktor\u00e1 pokr\u00fdva proces evidencie pr\u00e1ce, absenci\u00ed a \u010fal\u0161ie procesy.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6368509 e-con-full e-flex e-con e-child\" data-id=\"6368509\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f750705 elementor-widget elementor-widget-image\" data-id=\"f750705\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/www.xperiencehr.com\/wp-content\/uploads\/2024\/06\/terms_xperiencehr.webp\" class=\"attachment-large size-large wp-image-693\" alt=\"terms xperiencehr\" srcset=\"https:\/\/www.xperiencehr.com\/wp-content\/uploads\/2024\/06\/terms_xperiencehr.webp 1000w, https:\/\/www.xperiencehr.com\/wp-content\/uploads\/2024\/06\/terms_xperiencehr-300x300.webp 300w, https:\/\/www.xperiencehr.com\/wp-content\/uploads\/2024\/06\/terms_xperiencehr-150x150.webp 150w, https:\/\/www.xperiencehr.com\/wp-content\/uploads\/2024\/06\/terms_xperiencehr-768x768.webp 768w, https:\/\/www.xperiencehr.com\/wp-content\/uploads\/2024\/06\/terms_xperiencehr-710x710.webp 710w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f27354d e-flex e-con-boxed e-con e-parent\" data-id=\"f27354d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f0f59a elementor-widget elementor-widget-heading\" data-id=\"4f0f59a\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">XperienceHR - V\u0161eobecn\u00e9 obchodn\u00e9 podmienky<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4d2a05 elementor-widget elementor-widget-heading\" data-id=\"b4d2a05\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">V\u0161eobecn\u00e9 ustanovenia<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c022e4f elementor-widget elementor-widget-text-editor\" data-id=\"c022e4f\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol><li>Spolo\u010dnos\u0165 XperienceHR s r.o. so s\u00eddlom N\u00e1mestie SNP 3, 811 06 Bratislava, I\u010cO 50 661 981 (\u010falej iba \u201eprev\u00e1dzkovate\u013e\u201c) zap\u00edsan\u00e1 v Obchodnom registri vedenom Okresn\u00fdm s\u00fadom Bratislava I, v oddiele Sro vo vlo\u017eke \u010d. 116425\/B. XperienceHR je prev\u00e1dzkovate\u013eom slu\u017eby XperienceHR na adrese\u00a0<a href=\"https:\/\/www.xperiencehr.com\/\">www.xperiencehr.com<\/a>.<\/li><li>V\u00fdklad pojmov:<\/li><\/ol><ul><li><strong>XperienceHR<\/strong>\u00a0je slu\u017eba, ktor\u00e1 pokr\u00fdva proces evidencie pr\u00e1ce (pracovn\u00e9 v\u00fdkazy), mana\u017ement absenci\u00ed (schva\u013eovanie, preh\u013ead, n\u00e1rok, \u010derpanie) a\u00a0\u010fal\u0161ie s\u00favisiace pracovn\u00e9 procesy.<\/li><li><strong>Objedn\u00e1vate\u013e<\/strong>\u00a0je fyzick\u00e1 alebo pr\u00e1vnick\u00e1 osoba objedn\u00e1vaj\u00faca si slu\u017ebu v\u00a0zmysle \u010dl.II ods. 1 t\u00fdchto obchodn\u00fdch podmienok<\/li><li><strong>Klient\u00a0<\/strong>je objedn\u00e1vate\u013e, ktor\u00e9mu prev\u00e1dzkovate\u013e aktivuje objednan\u00fa slu\u017ebu.<\/li><li><strong>Neakt\u00edvny klient\u00a0<\/strong>je klient, ktor\u00fd nepou\u017eil aktivovan\u00fa slu\u017ebu viac ako 60 kalend\u00e1rnych dn\u00ed.<\/li><li><strong>Cenn\u00edk<\/strong>\u00a0je cenn\u00edk slu\u017eby XperienceHR poskytovanej Prev\u00e1dzkovate\u013eom bez DPH.<\/li><li><strong style=\"font-size: var(--font-size-paragraphs); text-align: inherit; font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">Z\u00e1kon o ochrane osobn\u00fdch \u00fadajov<\/strong><span style=\"font-size: var(--font-size-paragraphs); text-align: inherit; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0je z\u00e1kon \u010d. 428\/2002 Z.z. o ochrane osobn\u00fdch \u00fadajov v platnom znen\u00ed.<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38c0ad6 elementor-widget elementor-widget-spacer\" data-id=\"38c0ad6\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f6edf5 e-flex e-con-boxed e-con e-parent\" data-id=\"5f6edf5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b49b51 elementor-widget elementor-widget-heading\" data-id=\"1b49b51\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u010cl\u00e1nok II<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27df7fa elementor-widget elementor-widget-heading\" data-id=\"27df7fa\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Objedn\u00e1vka slu\u017eby XperienceHR<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b06701e elementor-widget elementor-widget-text-editor\" data-id=\"b06701e\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol><li>Slu\u017ebu XperienceHR je mo\u017en\u00e9 objedna\u0165 si vyplnen\u00edm objedn\u00e1vkov\u00e9ho formul\u00e1ra na str\u00e1nke\u00a0<a href=\"http:\/\/www.flapps.sk\/\">www.xperiencehr.com<\/a>\u00a0v sekcii cenn\u00edk. Objedn\u00e1vka je pre obe strany z\u00e1v\u00e4zn\u00e1 po potvrden\u00ed kontaktn\u00fdch \u00fadajov a objednan\u00fdch polo\u017eiek v objedn\u00e1vkovom formul\u00e1ri, po jej odoslan\u00ed prev\u00e1dzkovate\u013eovi tla\u010didlom \u201eObjedna\u0165\u201c a n\u00e1slednom zobrazen\u00ed spr\u00e1vy obchodn\u00e9ho syst\u00e9mu o prijat\u00ed objedn\u00e1vky.<\/li><li>Objedn\u00e1vka mus\u00ed obsahova\u0165 minim\u00e1lne kontaktn\u00e9 \u00fadaje objedn\u00e1vate\u013ea, telef\u00f3n, email a s\u00fahlas s\u00a0obchodn\u00fdmi podmienkami.<\/li><li>Cena slu\u017eby je pod\u013ea platn\u00e9ho cenn\u00edka prev\u00e1dzkovate\u013ea.<\/li><li>Ak objedn\u00e1vate\u013e dodato\u010dn\u00e9 zist\u00ed, \u017ee v\u00a0objedn\u00e1vkovom formul\u00e1ri uviedol nespr\u00e1vne \u00fadaje, m\u00f4\u017ee ich opravi\u0165 tak, \u017ee najnesk\u00f4r do 3 dn\u00ed od zadania objedn\u00e1vky skontaktuje obchodn\u00e9 oddelenie prev\u00e1dzkovate\u013ea, a to elektronickou po\u0161tou. Objedn\u00e1vku je mo\u017en\u00e9 zru\u0161i\u0165 \/stornova\u0165 bez uvedenia d\u00f4vodu a\u00a0to do 3 dn\u00ed prostredn\u00edctvom elektronickej po\u0161ty. Pri stornovan\u00ed objedn\u00e1vky je potrebn\u00e9 uvies\u0165 \u00fadaje o\u00a0objedn\u00e1vate\u013eovi a\u00a0obsah objedn\u00e1vky. V\u00a0pr\u00edpade stornovania objedn\u00e1vky je objedn\u00e1vate\u013e povinn\u00fd uhradi\u0165 vynalo\u017een\u00e9 n\u00e1klady, ktor\u00e9 stornovan\u00edm objedn\u00e1vky vznikli prev\u00e1dzkovate\u013eovi.<\/li><li>V pr\u00edpade, \u017ee je klient neakt\u00edvny viac ako 60 kalend\u00e1rnych dn\u00ed a prev\u00e1dzkovate\u013ea o tom vopred neinformoval, vyhradzuje si prev\u00e1dzkovate\u013e pr\u00e1vo po informovan\u00ed klienta poskytovan\u00fa slu\u017ebu pozastavi\u0165.<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ad241a elementor-widget elementor-widget-spacer\" data-id=\"7ad241a\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f397ff3 e-flex e-con-boxed e-con e-parent\" data-id=\"f397ff3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f56cac2 elementor-widget elementor-widget-heading\" data-id=\"f56cac2\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u010cl\u00e1nok III<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-279a895 elementor-widget elementor-widget-heading\" data-id=\"279a895\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Registr\u00e1cia sk\u00fa\u0161obnej verzie XperienceHR<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9761fb2 elementor-widget elementor-widget-text-editor\" data-id=\"9761fb2\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol><li>Slu\u017ebu je mo\u017en\u00e9 pred objednan\u00edm bezplatne 30 dn\u00ed vysk\u00fa\u0161a\u0165 vyplnen\u00edm formul\u00e1ra na str\u00e1nke\u00a0<a href=\"http:\/\/www.flapps.sk\/\">www.xperiencehr.com<\/a>. Formul\u00e1r mus\u00ed obsahova\u0165 minim\u00e1lne kontaktn\u00e9 \u00fadaje objedn\u00e1vate\u013ea, telef\u00f3n, e-mail a s\u00fahlas s\u00a0obchodn\u00fdmi podmienkami.<\/li><li>Po\u010das sk\u00fa\u0161obn\u00e9ho obdobia prev\u00e1dzkovate\u013e prostredn\u00edctvom informa\u010dno-eduka\u010dn\u00fdch e-mailov informuje klienta o mo\u017enostiach aplik\u00e1cie XperienceHR.<\/li><li>Po uplynut\u00ed 30-d\u0148ov\u00e9ho sk\u00fa\u0161obn\u00e9ho obdobia sa prev\u00e1dzkovate\u013e skontaktuje s\u00a0klientom za \u00fa\u010delom zistenia \u010fal\u0161ieho vyu\u017eitia aplik\u00e1cie klientom.<\/li><li>Ak sa klient rozhodne aplik\u00e1ciu XperienceHR pou\u017e\u00edva\u0165 aj na\u010falej a p\u00edsomne o tom informuje prev\u00e1dzkovate\u013ea, tento n\u00e1sledne zabezpe\u010d\u00ed aktiv\u00e1ciu slu\u017eby XperienceHR pre klienta s n\u00e1slednou faktur\u00e1ciou pod\u013ea platn\u00e9ho cenn\u00edka.<\/li><li>Neakt\u00edvne sk\u00fa\u0161obn\u00e9 verzie bud\u00fa po uplynut\u00ed \u010dasu deaktivovan\u00e9. D\u00e1ta sk\u00fa\u0161obn\u00fdch verzi\u00ed s\u00fa ulo\u017een\u00e9 \u010fal\u0161\u00edch 60 dn\u00ed, po ktor\u00fdch s\u00fa zo syst\u00e9mu vymazan\u00e9.<\/li><li>Neakt\u00edvne free verzie bud\u00fa po 60 d\u0148och neprihl\u00e1senia deaktivovan\u00e9.\u00a0D\u00e1ta free verzi\u00ed s\u00fa ulo\u017een\u00e9 \u010fal\u0161\u00edch 60 dn\u00ed, po ktor\u00fdch s\u00fa zo syst\u00e9mu vymazan\u00e9.<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6322dc0 elementor-widget elementor-widget-spacer\" data-id=\"6322dc0\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97f2ffc e-flex e-con-boxed e-con e-parent\" data-id=\"97f2ffc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e34962c elementor-widget elementor-widget-heading\" data-id=\"e34962c\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u010cl\u00e1nok IV<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-702c2ca elementor-widget elementor-widget-heading\" data-id=\"702c2ca\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Dodacie podmienky<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-167196c elementor-widget elementor-widget-text-editor\" data-id=\"167196c\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n \t<li>Slu\u017eba v\u00a0zmysle objedn\u00e1vky, resp. prihl\u00e1senia na sk\u00fa\u0161obn\u00fa verziu,\u00a0 je aktiovan\u00e1 po potvrden\u00ed aktiva\u010dnej linky zaslanej automaticky na e-mailov\u00fa adresu objedn\u00e1vate\u013ea po vyplnen\u00ed objedn\u00e1vky.<\/li>\n \t<li>Vypovedanie slu\u017eby je mo\u017en\u00e9 kedyko\u013evek, \u00fa\u010det bude deaktivovan\u00fd k posledn\u00e9mu d\u0148u zaplaten\u00e9ho obdobia. Administr\u00e1tor m\u00e1 \u010fal\u0161\u00edch 30 dn\u00ed akt\u00edvny pr\u00edstup k exportu d\u00e1t. D\u00e1ta s\u00fa zo syst\u00e9mu vymazan\u00e9 60 dn\u00ed po skon\u010den\u00ed poskytovania slu\u017eby XperienceHR.<\/li>\n<\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ebba7b elementor-widget elementor-widget-spacer\" data-id=\"2ebba7b\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edae399 e-flex e-con-boxed e-con e-parent\" data-id=\"edae399\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6624b70 elementor-widget elementor-widget-heading\" data-id=\"6624b70\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u010cl\u00e1nok V<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64b7fe2 elementor-widget elementor-widget-heading\" data-id=\"64b7fe2\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Dostupnos\u0165 a poskytovanie podpory<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6041ffd elementor-widget elementor-widget-text-editor\" data-id=\"6041ffd\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li style=\"font-weight: 400;\">Slu\u017eba XperienceHR je optimalizovan\u00e1 na na aktu\u00e1lne verzie prehliada\u010dov Safari, Google Chrome, Mozilla Firefox, Internet Explorer, Opera.<\/li>\n \t<li style=\"font-weight: 400;\">Slu\u017eba XperienceHR je poskytovan\u00e1 s dostupnos\u0165ou 99,9%. Prev\u00e1dzkovate\u013e nezodpoved\u00e1 za vady sp\u00f4soben\u00e9 v\u00fdpadkom internetov\u00e9ho pripojenia objedn\u00e1vate\u013ea na sie\u0165 Internet, resp. in\u00fdmi skuto\u010dnos\u0165ami, ktor\u00e9 nespo\u010d\u00edvaj\u00fa v osobe prev\u00e1dzkovate\u013ea<\/li>\n \t<li style=\"font-weight: 400;\">Prev\u00e1dzkovate\u013e zabezpe\u010duje r\u00f4zne sp\u00f4soby poskytovania podpory klientovi a to prostredn\u00edctvom e-mailu\u00a0<a href=\"mailto:info@flapps.sk\">support@xperiencehr.com<\/a>\u00a0alebo telefonicky na \u010d\u00edsle 00 421 905 880 006. Kontaktova\u0165 n\u00e1s m\u00f4\u017eete po\u010das pracovn\u00fdch dn\u00ed, pondelok &#8211; piatok v \u010dase 9.00 &#8211; 17.00. Prev\u00e1dzkovate\u013e si vyhradzuje odpoveda\u0165 na ot\u00e1zky klientov do dvoch pracovn\u00fdch dn\u00ed.<\/li>\n \t<li style=\"font-weight: 400;\">Za \u00fa\u010delom vyrie\u0161enia technick\u00e9ho, resp. u\u017e\u00edvate\u013esk\u00e9ho probl\u00e9mu a so s\u00fahlasom klienta, m\u00f4\u017ee poveren\u00fd zamestnanec prev\u00e1dzkovate\u013ea nahliadnu\u0165 do klientovej aplik\u00e1cie a zisti\u0165 d\u00f4vody vzniku probl\u00e9mu a zabezpe\u010di\u0165 jeho odstr\u00e1nenie.<\/li>\n \t<li style=\"font-weight: 400;\"><b><strong>Po\u017eiadavky na podporu s vysokou prioritou<\/strong><\/b>: V pr\u00edpade nahl\u00e1senia chyby sp\u00f4sobuj\u00facej nefunk\u010dnos\u0165 aplik\u00e1cie, sa prev\u00e1dzkovate\u013e zav\u00e4zuje odstr\u00e1ni\u0165 chybu do 24 hod\u00edn.<\/li>\n \t<li><b>Po\u017eiadavky na podporu s n\u00edzkou prioritou:\n<\/b>A\/ \u017diados\u0165 z\u00e1kazn\u00edka, ktor\u00e1 nem\u00e1 \u017eiaden vplyv na z\u00e1kladn\u00e9 prev\u00e1dzkov\u00e9 aspekty slu\u017eieb XperienceHR.\nB\/ Probl\u00e9my, ktor\u00e9 vznikli v d\u00f4sledku chyby z\u00e1kazn\u00edka alebo vadn\u00e9ho hardv\u00e9ru\/softv\u00e9ru na strane z\u00e1kazn\u00edka.\nC\/ \u017diadosti o podporu: \u017diadosti o rie\u0161enie prev\u00e1dzkov\u00fdch probl\u00e9mov, ktor\u00e9 nebr\u00e1nia pou\u017e\u00edvaniu slu\u017eby XperienceHR alebo \u017eiados\u0165\u00a0o opakovan\u00e9 vysvetlenie alebo podporu u\u017e vysvetlen\u00e9 po\u010das \u00favodnej implement\u00e1cie a \u0161kolenia klienta. Tieto podliehaj\u00fa be\u017enej hodinovej sadzbe za podporu\/konzulta\u010dn\u00e9 slu\u017eby (vi\u010f\u00a0<a style=\"font-family: var(--e-global-typography-text-font-family); font-size: var(--font-size-paragraphs); letter-spacing: 0em; text-align: inherit;\" href=\"https:\/\/www.xperiencehr.com\/sk\/cennik\/\">Cenn\u00edk<\/a><span style=\"color: inherit; font-family: var(--e-global-typography-text-font-family); font-size: var(--font-size-paragraphs); letter-spacing: 0em; text-align: inherit;\">).<\/span><\/li>\n<\/ul>\n<ul style=\"font-weight: 400;\">\n \t<li>V pr\u00edpade ostatn\u00fdch ch\u00fdb sa prev\u00e1dzkovate\u013e zav\u00e4zuje tieto odstr\u00e1ni\u0165 \u010do najsk\u00f4r, najnesk\u00f4r v\u0161ak do jedn\u00e9ho mesiaca.<\/li>\n \t<li>VIP slu\u017eba podpory z\u00e1kazn\u00edka je k dispoz\u00edcii na z\u00e1klade podp\u00edsanej SLA dohody (na po\u017eiadanie), ktor\u00e1 je spoplatnen\u00e1.<\/li>\n \t<li>Prev\u00e1dzkovate\u013e zabezpe\u010duje pravideln\u00fa eduk\u00e1ciu prostredn\u00edctvom e-mailovej komunik\u00e1cie pre klienta. Tento sa m\u00f4\u017ee z odoberania eduka\u010dn\u00fdch e-mailov odhl\u00e1si\u0165. Odpor\u00fa\u010dame v\u00e1m pravidelne sledova\u0165 na\u0161u webov\u00fa str\u00e1nku pre inform\u00e1cie o aktualiz\u00e1ci\u00e1ch.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0395c40 elementor-widget elementor-widget-spacer\" data-id=\"0395c40\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a8bfe6 e-flex e-con-boxed e-con e-parent\" data-id=\"6a8bfe6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88f7697 elementor-widget elementor-widget-heading\" data-id=\"88f7697\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u010cl\u00e1nok VI<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2da3b83 elementor-widget elementor-widget-heading\" data-id=\"2da3b83\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Z\u00e1vere\u010dn\u00e9 ustanovenia<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de83d07 elementor-widget elementor-widget-text-editor\" data-id=\"de83d07\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n \t<li>Prev\u00e1dzkovate\u013e a\u00a0objedn\u00e1vate\u013e sa zav\u00e4zuj\u00fa neposkytova\u0165 inform\u00e1cie z\u00edskan\u00e9 v\u00a0r\u00e1mci vz\u00e1jomnej spolupr\u00e1ce tret\u00edm osob\u00e1m.<\/li>\n \t<li>V\u0161etky vz\u0165ahy neupraven\u00e9 v\u00a0zmluve a\/alebo VOP sa riadia platn\u00fdmi pr\u00e1vnymi predpismi Slovenskej republiky.<\/li>\n \t<li>Tieto V\u0161eobecn\u00e9 obchodn\u00e9 podmienky nadob\u00fadaj\u00fa platnos\u0165 d\u0148om ich vyhl\u00e1senia.<\/li>\n<\/ol>\n&nbsp;\n\nV Bratislave, d\u0148a 06.04.2023\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ae8547 elementor-widget elementor-widget-spacer\" data-id=\"6ae8547\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>V\u0161eobecn\u00e9 obchodn\u00e9 podmienky V\u0161eobecn\u00e9 obchodn\u00e9 podmienky. XperienceHR s.r.o. je prev\u00e1dzkovate\u013eom slu\u017eby XperienceHR, ktor\u00e1 pokr\u00fdva proces evidencie pr\u00e1ce, absenci\u00ed a \u010fal\u0161ie procesy. XperienceHR &#8211; V\u0161eobecn\u00e9 obchodn\u00e9 podmienky V\u0161eobecn\u00e9 ustanovenia Spolo\u010dnos\u0165 XperienceHR s r.o. so s\u00eddlom N\u00e1mestie SNP 3, 811 06 Bratislava, I\u010cO 50 661 981 (\u010falej iba \u201eprev\u00e1dzkovate\u013e\u201c) zap\u00edsan\u00e1 v Obchodnom registri vedenom Okresn\u00fdm s\u00fadom Bratislava [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":3297,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3350","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/pages\/3350","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/comments?post=3350"}],"version-history":[{"count":4,"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/pages\/3350\/revisions"}],"predecessor-version":[{"id":3472,"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/pages\/3350\/revisions\/3472"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/media\/3297"}],"wp:attachment":[{"href":"https:\/\/www.xperiencehr.com\/sk\/wp-json\/wp\/v2\/media?parent=3350"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}