Time Tracking Add-on for JIRA
This simple plugin lets you connect JIRA with the XperienceHR Time Tracking application to save/edit/delete your work logs automatically in both systems.
JIRA and XperienceHR make the perfect match
XperienceHR adds to JIRA’s powerful project/task features the ability to track also non-project tasks and track employee time off.
- track project meetings time
- track R&D time
- track sales meetings time
- track proposal work
- track other non-project hours
Enhance your use of JIRA with project budget tracking, expense tracking, set of reports plus iPhone / Android apps to track your time and time off on the go. Timesheet locking and approvals make XperienceHR a reliable tool for your project reporting.
JIRA Data Not Modified
JIRA data synced and used to generate the billing report in XperienceHR remain unchanged. Your internal review of employee performance based on tracked time is not affected by any modifications made to the time you actually bill the client.
FREE Remote Setup
Contact us and request that we do the setup for you. Our support team will be glad to set JIRA plugin and test the synchronization with XperienceHR using Teamviewer to save you hassle of figuring it on your own.
Possible reasons for not syncing
If you followed all the steps correctly and you do not see the hours in XperienceHR, here are some possible issues you may want to double check:
1. Writing into closed month
XperienceHR will not allow to write into a closed month. If you need JIRA to create more worklogs there, you must reopen the timesheet. Go to Home -> Timesheets, select the employees timesheet, click Edit (pencil) and click button ‘Reopen for employee’.
2. Workweek start date
Check employee settings ->Workweek for the start date. For free trial admin user it is the signup date. Make sure that your JIRA worklog is not created for an earlier date, or go to Employee settings and change the workweek start date to an earlier date.
3. Default task chosen has parameter ‘Cannot Add Task to a Project’
You are able to set certain tasks to be forbidden to be tracked on a project. If this is the case, user either needs to select a different default task, or go to Configuration -> Tasks, and edit the task to ‘Can Add Task to a Project’.
4. User is not a Project Team member
Check Project detail settings -> click the Project team tab to make sure that the project is available to ALL users or the user in question is checked as a team member.